Effective Date: February 23, 2026

Last Updated: February 23, 2026

These Terms of Service (“Terms”) govern your access to and use of the services provided by Painted Bear Enterprises LLC (“Company,” “we,” “our,” or “us”), including our website, AI-powered marketing tools, consulting services, subscription offerings, and SMS messaging program (collectively, the “Services”).

By accessing or using our Services, or by providing your phone number and consenting to SMS communications, you agree to be bound by these Terms. If you do not agree, you must not use our Services or provide consent for SMS messages.

SMS Messaging Program

Description of SMS Use Cases Users will receive SMS notifications for plumbing services including appointment confirmations and reminders, service updates or estimates, emergency dispatch ETAs, payment confirmations, follow-up satisfaction checks, and customer support responses.

Opt-Out Instructions Reply STOP to opt out. Reply HELP for help. You may also contact customer support to unsubscribe.

Message & Data Rate Disclosure Message and data rates may apply.

Carrier Liability Disclaimer Carriers are not responsible for messages.

Age Restriction (18+) Users must be 18 or older to receive SMS messages.

Customer Support Contact For questions about these Terms, our SMS program, or to opt out manually, contact us at: Email: [email protected] Phone: +1 860-597-3139 Address: 9525 60th Way North, Pinellas Park, FL 33782

Privacy Policy For details on how we collect, use, store, and protect your personal information (including phone numbers used for SMS), please review our Privacy Policy at: https://paintedbearenterprises.com/privacy-policy

1. Eligibility and Account Registration 1.1 You must be at least 18 years old and legally capable of entering into contracts to use the Services. 1.2 When registering for an account, you agree to provide accurate, current, and complete information and to keep it updated.

2. Services Provided 2.1 We offer SaaS marketing automation tools, AI content generation, consulting, subscriptions, and related services (including plumbing business demos via JimO Plumbing Service). 2.2 We may modify, suspend, or discontinue features at any time.

3. User Responsibilities and Restrictions 3.1 You agree not to use the Services for unlawful purposes, to infringe rights, to send spam, or to input sensitive personal data without compliance. 3.2 You are responsible for reviewing and verifying all AI-generated or automated content for accuracy and legality.

4. Intellectual Property 4.1 All Services materials, software, and branding remain our property or our licensors’. 4.2 We grant you a limited, non-exclusive license to use the Services for lawful business purposes. 4.3 You retain ownership of your uploaded content but grant us a license to host and display it for providing the Services.

5. Payments, Subscriptions, and Renewals 5.1 Fees are listed on the Site and subject to change. 5.2 Subscriptions renew automatically unless canceled. 5.3 See our Refund Policy at https://paintedbearenterprises.com/refund-policy for refund details.

6. Termination 6.1 You may cancel your account at any time. 6.2 We may suspend or terminate access for breaches of these Terms. 6.3 Certain provisions survive termination.

7. Disclaimers 7.1 Services are provided “AS IS” without warranties of any kind. 7.2 We do not guarantee AI outputs will be error-free or achieve specific results. 7.3 See additional disclaimers at https://paintedbearenterprises.com/disclaimers-legal-notices.

8. Limitation of Liability 8.1 We are not liable for indirect, consequential, or punitive damages. 8.2 Our total liability shall not exceed amounts paid by you in the prior six months.

9. Indemnification You agree to indemnify us against claims arising from your use of the Services, your content, or your violation of these Terms.

10. Governing Law and Dispute Resolution 10.1 Governed by Florida law. 10.2 Disputes resolved by binding arbitration in Florida, with exceptions for injunctive relief.

11. Changes to Terms We may update these Terms; continued use constitutes acceptance.

Contact Us Email: [email protected]

Phone: +1 860-597-3139

Address: 9525 60th Way North, Pinellas Park, FL 33782